Privacy Policy
Privacy
Notice
We offer a range of services related to online
ground transportation, including other value-added services through
our own websites, emails and text messages (‘platforms’). We also
do this through our business partners’ websites, social media, and
other platforms. This Notice applies to all the personal data we
collect while we’re doing this, or when you contact us by email and
phone.
Taxi.lk collects information about you when you
use our website, and other online value-added services (collectively,
the “Services”) and through other interactions and
communications, you have with us. This Privacy Statement applies to
information collected and used by Taxi.lk
Information
we collect and how we use it
We collect the information you provide directly
to us, such as when you create or modify your account, request
on-demand services, contact customer support, or otherwise
communicate with us. This information may include name, email, phone
number, postal address, profile picture, payment method, and other
information you choose to provide.
Information
We Collect Through Your Use of Our Services
When
you use our Services, we collect information about you in the
following general categories:
Location Information: When
you use the Services for transportation, we collect precise location
data about the trip
while you making a booking via Taxi.lk
Transaction
Information: We
collect transaction details related to your use of our Services,
including the type of
service
requested, date and time the service was provided, amount charged,
distance traveled, and other related transaction details.
Additionally, if someone uses your promo code, we may associate your
name with that person.
Usage and Preference Information: We
collect information about how you and site visitors interact with our
Services, preferences expressed, and
settings are chosen. In some cases, we do this through the use of
cookies, pixel tags, and similar technologies that create and
maintain unique identifiers.
Call and SMS Data: Our
Services facilitate communications between Users and Drivers. In
connection with facilitating
this service, we receive call data, including the date and time of
the call or SMS message, the parties’ phone numbers, and the
content of the SMS message.
We
may use the information in the following ways:
-
To allow us to better service you in responding to your customer service requests.
-
To administer a contest, promotion, survey or other site features.
-
To quickly process your transactions.
-
To ask for ratings and reviews of our services
-
To follow up with inquiries after correspondence (email or phone inquiries)
-
To improve our website in order to better serve you.
Your
Consent
When you provide us with personal information
to complete a transaction, verify your credit/ debit card, place a
booking, arrange for the booking or refund booking, we imply that you
consent to our collecting it and using it for that specific reason
only. If we ask for your personal information for a secondary reason,
like marketing, we will either ask you directly for your expressed
consent or provide you with an opportunity to say no.Security
To protect your personal information, we take
reasonable precautions and follow industry best practices to make
sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed. If you provide us with your credit card
information, all transactions are processed through a gateway
provider and are not stored or processed on our servers.
Web
X Pay
Our site
integrated with the WebXpay payment gateway. Your data is stored
through WebXpay’s data storage, databases, and the general WebXpay
application. They store your data on a secure server behind a
firewall.
Changes
to this privacy policy
We reserve the right to modify this privacy
policy at any time, so please review it frequently. Changes and
clarifications will take effect immediately upon their posting on the
website. If our company is acquired or merged with another company,
your information may be transferred to the new owners so that we may
continue to give the same service to you.
Contacting
Us
If
there are any questions regarding this privacy policy, you may
contact us using the information below.
Taxi.lk
/ Taxi Sri Lanka
181,
Gothami Gardens, Gothami Road,
Rajagiriya
10107, Sri Lanka
Web:
www.taxi.lk
Hotline: (+94) 777 99 55 99
Whatsapp: (+94) 772 555 999
E-mail:
info@taxi.lk