Privacy Policy

Privacy Notice

We offer a range of services related to online ground transportation, including other value-added services through our own websites, emails and text messages (‘platforms’). We also do this through our business partners’ websites, social media, and other platforms. This Notice applies to all the personal data we collect while we’re doing this, or when you contact us by email and phone. collects information about you when you use our website, and other online value-added services (collectively, the “Services”) and through other interactions and communications, you have with us. This Privacy Statement applies to information collected and used by

Information we collect and how we use it

We collect the information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include name, email, phone number, postal address, profile picture, payment method, and other information you choose to provide.
Information We Collect Through Your Use of Our Services

When you use our Services, we collect information about you in the following general categories:

Location Information: When you use the Services for transportation, we collect precise location data about the trip while you making a booking via

Transaction Information: We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.

Usage and Preference Information: We collect information about how you and site visitors interact with our Services, preferences expressed, and settings are chosen. In some cases, we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.

Call and SMS Data: Our Services facilitate communications between Users and Drivers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.

We may use the information in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site features.
  • To quickly process your transactions.

  • To ask for ratings and reviews of our services
  • To follow up with inquiries after correspondence (email or phone inquiries)
  • To improve our website in order to better serve you.

Your Consent

When you provide us with personal information to complete a transaction, verify your credit/ debit card, place a booking, arrange for the booking or refund booking, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, all transactions are processed through a gateway provider and are not stored or processed on our servers.

Web X Pay

Our site integrated with the WebXpay payment gateway. Your data is stored through WebXpay’s data storage, databases, and the general WebXpay application. They store your data on a secure server behind a firewall.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to give the same service to you.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below. / Taxi Sri Lanka
181, Gothami Gardens, Gothami Road,

Rajagiriya 10107, Sri Lanka

Hotline: (+94) 777 99 55 99

Whatsapp: (+94) 772 555 999